Job Description

The Transporter is responsible for the transportation of Compass Health consumers and will dispatch, route, and track new and existing transportation referrals. The Transporter will drive and maintain agency vehicles and must be able to perform the essential functions of the position with or without reasonable accommodation.



This is a full-time position. The schedule will be based on need each day. Day is likely to begin at 6:30 am as needed. Scheduled days are typically Monday, Tuesday, Wednesday and Friday schedule.



ESSENTIAL FUNCTIONS - JOB SPECIFIC

• Drives within posted speed limits with passengers in their seatbelts while vehicle is in motion
• Obeys safety regulations and traffic laws
• Requires working in a team environment
• Acts as a preceptor and educator to new staff
• Reports and schedules any vehicle maintenance needs, and is responsible for regularly cleaning the vehicle
• Reports any emergency breakdowns or accidents per company policy
• Completes vehicle inspection, mileage, and maintenance logs
• Must have knowledge and understanding of policy and procedures, and abide by all Federal and state laws
• Transport Compass Health patients
• Plan efficient pick up and drop off routes to maximize efficiency
• Maintain professional, and respectful communication with customers, public and other staff
• Follow event report and patient complaints policy and processes
• Notify supervisor of unusual occurrences or risk management issues
• Work outside in all weather conditions
• Completes vehicle inspection logs (Wellbeing Center only)
• May provide support with conflict resolution and support members when crises arise (Wellbeing Center only)
• Supports staff and members in daily operations of Wellbeing Center (Wellbeing Center only)
• Communicates any updates regarding members with supervisor and other staff (Wellbeing Center only)
• Other duties as assigned

Guidelines

• Obey safety regulations and traffic laws
• Respect person's served confidentiality and interact in a professional manner
• Report any emergency breakdown or accident as required to transportation manager
• Follow agency van usage guidelines

Other Responsibilities

• Attend all trainings as required by Compass Health Network, Accreditors, and Funders
• Other miscellaneous duties as assigned

WORKING CONDITIONS & EXPOSURE RISK

• Regular exposure to fumes and/or gases
• Operating vehicles or machinery

• High School/GED preferred

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

• Ability to possess cognitive, organizational, and emotional maturity to deal effectively with multiple stressors required
• At least one-year experience in customer service or health-related field preferred
• Experience with management of transportation programs preferred
• Excellent communication skills and computer skills (Microsoft Office Suite) preferred

LICENSURE/CERTIFICATION

• Must have a valid Class E Missouri driver's license upon hire

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.



About Compass Health Network


At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness.



Why join us?


At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.


We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy:

• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility

We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!


Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

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