HR Customer Service Specialist Job at Acro Service Corp, Plano, TX

cHpKczN6MzdiKzdaMEN5NEN3Y1VwMHN1eUE9PQ==
  • Acro Service Corp
  • Plano, TX

Job Description

Join our innovative HR team! We're seeking a customer-focused professional to provide exceptional support through our digital Ask HR platform.

What You'll Do:

  • Respond to 20-30 daily HR inquiries via our online portal with accurate, timely solutions
  • Research and route complex questions to Subject Matter Experts when needed
  • Maintain strict confidentiality while providing warm, professional written responses
  • Master our knowledge base system across 30+ HR categories
  • Transition from 4 days remote/1 onsite (2024) to 4 days onsite/1 remote (starting Sept 2025)

Must-Have Qualifications:

✔ 2-3 years customer service/call center experience (HR environment preferred)

✔ Exceptional written communication skills in English

✔ Proven ability to handle high-volume inquiries with accuracy

✔ Strong discretion and confidentiality standards

✔ Tech-savvy with MS Office 365 and quick to learn new systems

Bonus Skills:

• Bilingual in Spanish/Japanese/French

• HR certification or related degree

• Content management experience

Why Join Us?

🌱 Growth opportunities in HR transformation

🤝 Collaborative, respectful work culture

💻 1-round virtual interview process

Job Tags

Similar Jobs

ChristianaCare

Casual Spanish Medical Interpreter Job at ChristianaCare

 ...Language Services is currently seeking an- On-site Casual Spanish Medical Interpreter . The work schedule is Day/Evening shift, and some weekends. The ideal candidates will have expert proficiency in speaking and communicating fluently. You will be required to... 

Castleview Hospital

Registered Nurse (RN) Employee Health & Quality Job at Castleview Hospital

 ...you are not just what you can do. Castleview Hospital serves its community with inpatient and outpatient services at its 39-bed facility...  ...opportunities to enjoy the great outdoors. We are a center education, art, festivals and history and offer something for everyone to enjoy... 

Holland Special Delivery

CDL Truck Driver - Part Time Job at Holland Special Delivery

 ...drivers that are safe and reliable. We treat you with respect and pay you for everything you do. *Advantages of driving Local at...  ...Scheduling * Make more $$$ with our per mile safety bonus!* Hourly paid orientation * *No forced dispatch!** Equipment 2015 or... 

Villa Nova Pizzeria

Pizza Delivery Driver Job at Villa Nova Pizzeria

 ...Main Responsibilities of a Driver: Bring delicious pizza to our customers in a timely manner Keeping the vehicle clean and safe...  ...following are available to qualified employees Simple IRA Medical Dental Optical PTO Pay: Base pay $6.00 - $8.00... 

Baylor Scott & White Health

Registered Nurse - Staff Nurse I - ICU RN - Full Time Night Job at Baylor Scott & White Health

 ...Baylor Scott & White Health is seeking a Registered Nurse (RN) Neuro ICU for a nursing job in Dallas, Texas. Job Description & Requirements ~ Specialty: Neuro ICU ~ Discipline: RN ~ Duration: Ongoing ~36 hours per week ~ Shift: 12 hours, nights ~ Employment...