Job Description
Our client, a mid-sized, recently acquired bank in Northern NJ is looking for multiple bank tellers to work in their Bergan County branches. These are direct hire positions with great benefits.
Essential Functions - may include, but are not limited to:
· Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy.
· Possess excellent working knowledge of all bank products and services, consumer, and business.
· Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs.
· Promote, cross-sell, and upsell bank products and services that meet customers’ needs.
· Identify and refer customers or prospects to non-bank product associates as appropriate.
· Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers.
· Distribute loan applications, answer customer questions regarding loans, interview applicants with completed applications, and ensure all documentation is accurate.
· Required to register with the Nationwide Mortgage Licensing System and Registry
· (NMLS) and maintain a unique identifying number with appropriate training.
· Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling, and transaction processing.
· Adjust to various branch traffic flows while maintaining efficiency and accuracy of work.
· Accurately balance self and branch office daily; order money; compile currency transaction reports.
· Process customer transactions accurately and courteously.
· Ensure that all work performed is complete and accurate.
· Assist in resolving problems with branch equipment, balancing, and operational issues.
· Ensure that the Bank’s security policy and program and the Bank’s loss prevention guidelines are carried out within the branch.
Compliance
Responsible comply with Bank policies and procedures and State and Federal regulations related to this position and receiving appropriate training including but not limited to Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and USA Patriot Act
Other Functions
· Ensure activities within assigned functional areas of responsibility follow Bank policy and State and Federal Regulations.
· Provide backup as needed to open and close the branch.
· Perform other duties as required, including teller transactions.
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